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An Introduction to Coaching and Mentoring Skills for Primary Health Care Professionals

A Blended Learning Programme

Akeso is committed to offering, developing and supporting coaching and mentoring for primary healthcare professionals. We have offered an ‘Introduction to Coaching’ programme for many years - now an online programme over six weeks, developed with our partners, The Madison Group, and their accredited programmes and trainers.

The majority of the training hubs in the East of England commission Akeso to provide training for those who wish to become coaches and mentors; primarily GPs, GP trainees, Practice Nurses and Practice Managers.

Please email office@akeso.org.uk to check whether the training hub in your area has commissioned this course and for information on course dates. You will have the opportunity of joining the Akeso Network upon completion of this course.

Designed as an introduction to further accredited coaching training, the programme is endorsed by ILM (part of City and Guilds). It covers:

  • The coaching conversation as a type of professional conversation
    • What do we mean by “coaching and mentoring”?
    • The basic principles of coaching and mentoring
    • The basic skills of coaching and mentoring
    • What are the differences between a coaching conversation and a mentoring conversation (and does it matter)?
  • Contracting: Getting off to a good start
    • And things to look out for and avoid
    • The drama triangle - staying off it
    • Role of confidentiality
  • A Solution-Focused Approach to Coaching and Mentoring
    • Language and its role in the coaching conversation
    • Creating a solution focused conversation
    • A strength and resource based approach
    • Becoming a solution detective
    • Following the client’s agenda
    • Scales and HOPES, a tool for effective coaching
  • Extended Practise Session and review
  • Coaching for life / work balance and resilience
  • Coaching for career development
  • Questions and troubleshooting
  • Putting it into practice

The training will be through presentation, demonstration, group discussion, small group work, coaching triads and lots of opportunities to practise.

Course Tutors

Jeff Matthews

Jeff Matthews has over 30 years’ experience as a coach and coach trainer, the last 25 in his own independent consultancy, following a successful career to Director level in business. He is accredited with the Association of Professional Executive Coaches and Supervisors (APECS) and as a coach supervisor with EMCC with whom he was nominated for a global award as ‘Coach Supervisor of the Year’. His model of practise is influenced by a Solutions Focused approach. His company The Madison Group has clients across all sectors of UK organisational life. He has extensive experience of the NHS and is currently supporting the NHS national coach network, with supervision and CPD throughout the Midlands and East. He has run successful programmes for Akeso on coaching, mentoring and coaching supervision for nearly 10 years.

James Butcher

Over the last 25 years James has coached senior executives from a wide variety of organisations, including PwC, Arup, Telefonica, Coca Cola, the NHS, local government, and the Civil Service. James is on the faculty of the NHS Leadership Academy, and coaches on the on-call resilience coaching service for NHS staff. He runs development programmes on consulting skills, leadership, change management, personal impact, and resilience, and his work has taken him to Europe, Africa, and the Middle East.

James has a Diploma in Counselling, and has completed the Advanced Training in Transactional Analysis Psychotherapy. He has trained in the use of Appreciative Inquiry, and has an MSc in Applied Positive Psychology. He is currently undertaking a Diploma in Coaching Supervision. James contributed case studies of his work to the leadership book 'Positive Psychology at Work' and wrote a chapter on resilience for 'How to be a Nurse or Midwife Leader'.

To apply for a place on the course please complete the application form.





Are you at a Crossroads?

If you might like to know more and find out about setting up some sessions please contact us at office@akeso.org.uk

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